Website Terms and Conditions

1. About Mindlogik

Mindlogik Ltd is a New Zealand business supplying software licences, renewals, training and related services to customers in New Zealand and Australia.

For enquiries, please contact info@mindlogik.com.

2. Website information

We aim to keep product descriptions, pricing, licensing information and other website content accurate and current.

Software features, system requirements, availability, pricing and licensing arrangements may change. Information supplied by the relevant software publisher may take precedence where applicable.

Please contact Mindlogik if you need confirmation of a particular product, feature or licensing arrangement before purchasing.

3. Products and licensing

Software supplied by Mindlogik is generally subject to the applicable publisher's licence agreement, product terms and usage restrictions.

Purchasing a software licence does not transfer ownership of the software or its intellectual property rights.

Customers are responsible for reviewing and complying with the applicable licence conditions.

4. Pricing and quotations

Prices displayed on the website are subject to the currency, product description and tax information shown at the time of purchase.

Where applicable, taxes and the final transaction amount will be displayed during checkout or specified in a formal quotation or invoice.

Quotations may be subject to validity periods, eligibility requirements and conditions specified in the quotation.

5. Orders and payments

Online purchases are processed using our designated payment provider. Other orders may be arranged through quotation, invoice, payment link or bank transfer.

An order may require verification of eligibility, payment, licence availability or customer details before fulfilment.

If an order cannot be fulfilled, Mindlogik will contact the customer to discuss the available options and any applicable refund.

6. Licence activation and delivery

Software may be supplied through electronic licence keys, account-based entitlements, publisher administration systems or other authorised fulfilment methods.

Delivery and activation requirements depend on the product and licensing arrangement purchased.

Customers should provide accurate contact and account information to help avoid fulfilment delays.

7. Subscriptions and renewals

Subscription products may have defined licence periods, renewal arrangements and cancellation conditions.

Please review our Subscription Terms and the applicable publisher's conditions for further information.

8. Refunds and cancellations

Refunds and cancellations depend on the product, transaction circumstances, applicable publisher policies and relevant consumer protection laws.

Customers should contact Mindlogik promptly if they believe an order is incorrect or wish to request a cancellation or refund.

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded under applicable law.

9. Training and professional services

Training, consulting and custom development services may be subject to separate quotations, statements of work or written agreements.

The scope, fees, delivery arrangements and any relevant intellectual property conditions will be confirmed as appropriate for the engagement.

10. Intellectual property

Website content, branding, text and design are protected by applicable intellectual property laws.

MindManager, TechSmith and other product names, trademarks and materials remain the property of their respective owners.

11. External websites and resources

Our website may link to software publishers, documentation, training resources and other third-party websites.

Those services may have separate terms and privacy policies. Mindlogik does not control the content or availability of third-party sites.

12. Website availability

We take reasonable steps to maintain the website and its services but cannot guarantee uninterrupted availability or error-free operation.

Please contact Mindlogik directly if a website issue prevents you from submitting an enquiry or completing a purchase.

13. Applicable law

Mindlogik is based in New Zealand. These terms are intended to operate in accordance with applicable New Zealand law, subject to any mandatory rights and protections that may apply to customers in Australia or other relevant jurisdictions.

14. Changes to these terms

We may update these terms as our products, services or legal obligations change. Updated terms will be published on this page.