Subscription Terms

1. Subscription licences

Mindlogik supplies MindManager subscription licences to eligible customers in New Zealand and Australia. Subscriptions provide software usage rights for a defined period, subject to the publisher's terms.

2. Subscription period

An annual subscription generally provides twelve months of licensing, unless the quotation, order confirmation or publisher agreement states otherwise. The applicable licence dates are established by the licence entitlement and order records.

3. Payment arrangements

Mindlogik's current online Stripe checkout processes a one-time payment for the selected licence purchase. This checkout does not itself schedule recurring annual card charges.

Quotation-based orders may be paid through an authorised payment link or bank transfer. The transaction currency, applicable taxes and final payable amount are confirmed at checkout or invoice.

4. Delivery and activation

Subscriptions may be fulfilled through licence keys, account-based entitlements or the publisher's licence administration system. Customers must provide accurate information and comply with activation requirements.

5. Subscription renewals

Payment collection and licence renewal are separate matters. Although Mindlogik's current online checkout collects a one-time payment, the applicable software agreement may contain automatic-renewal provisions.

MindManager's Enterprise Programme terms include annual renewal provisions and a requirement for written cancellation notice at least 30 days before the applicable renewal date.

Customers should consult their order confirmation, licence records and applicable agreement to establish whether renewal is automatic, whether further payment is required and what notice period applies.

Subscriptions purchased directly through MindManager or Cleverbridge may have different billing and cancellation arrangements from licences purchased through Mindlogik.

Renewal pricing may differ from the original purchase price.

6. Expiry and non-renewal

If a subscription expires without renewal, software access or functionality may be restricted or cease according to the publisher's licence agreement. Customers should arrange renewal in advance where uninterrupted access is important.

7. Cancellation

Customers who wish to cancel a subscription or prevent its renewal should contact Mindlogik promptly and follow the cancellation procedure in their applicable agreement. Where a 30-day notice requirement applies, the notice must be given within that period.

Stopping a payment arrangement does not necessarily cancel a contractual renewal obligation. Cancelling a future renewal does not automatically provide a refund for an existing paid licence period.

8. Refunds

MindManager's direct online-store refund arrangements do not automatically apply to purchases from authorised resellers such as Mindlogik.

Refund requests are assessed according to the circumstances, applicable sale and publisher terms, and relevant statutory rights. Nothing in these terms excludes rights that cannot lawfully be excluded.

9. Licence changes

Adding users, consolidating licences, changing editions or moving to Enterprise licensing may require a new quotation or publisher approval. Mindlogik can assist with suitable options.

10. Perpetual licences

Perpetual licences differ from subscriptions. They generally permit ongoing use of the licensed software version, subject to the publisher's terms. Future major upgrades and ongoing support are not automatically included unless specified.

11. Enterprise and special licensing

Enterprise, government, academic, site and campus agreements may contain additional or different conditions. Where a specific written agreement applies, its relevant provisions take precedence.

12. Publisher agreements

Customers must comply with the applicable MindManager licence agreement and product terms. Please consult the publisher's current legal agreements for further information.

13. Customer assistance

For subscriptions purchased through Mindlogik, please contact info@mindlogik.com for renewal, cancellation, account or licensing assistance.

14. Related policies

Please also review our Website Terms and Conditions and Privacy Policy.